Accelerating Digital Transformation An Analysis of Network Readiness Index 2020 Post Covid-19
Dr. Sultana Begum
Business and Management Department, Tishk International University, Erbil, Iraq
Correspondence Email: [email protected]
Abstract
The Network Readiness Index (NRI) is calculated based on four Pillars namely, Technology, People, Governance and Impact. The first pillar is based on Access, Content and future technology. The second pillar is based on Individuals, Business Government and Trust. Trust, Regulation and Inclusion is the third pillar and the Impact the fourth pillar is calculated based on the Economy, Quality of Life and Sustainable Development Goals contribution. The NRI is that medium through which Nations around the World can reflect upon their areas of Strengths and Weaknesses. According to the recent NRI reports, the impact of Covid -19 has accelerated digital transformation not only limited to digital tools but induced significantly the ways the Government, Businesses and Individuals consider digital transformation in a very faster pace. This change, whether it is for a better World, better lives, whether it is promoting global inequality and whether technology is controlling humans or humans are controlled by technology is a matter of debate and deliberations. The Network Readiness Index provides a platform to analyze the human technology and economy’s vision of digital transformation. The aim of the study is to explore the variance of the indices published in the years 2019 and 2020 by the World Economic Forum and analyze besides interpreting the post-Covid 19 impacts on the indices and suggest some policy recommendations. This paper used an exploratory study methodology using simple comparison tools like variance and percentage change of the Indices and scores on the various parameters taking the data provided by the World Economic Forum. The paper concludes that Covid 19 has accelerated the digital transformation to a great extent but at the same time, India has to work on its Sustainable Development Goals and various other parameters to be ranked better. Keywords: Digital Transactions, NRI, India.
Doi: https://dx.doi.org/10.23918/ejmss.V2i2p29
Published: July 1, 2021
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