360-Degree Performance Appraisal and It Is Impact on Positive Psychological Capital Analytical Study Applied on a Sample of Banks in Erbil City

Sara Khalid Khall

Department of Business Administration, College of Administration and Economics, Sahalahaddin University-Erbil, Kurdistan Region, Iraq

Correspondence: [email protected]

Received: April 24, 2022 | Revised: May 24, 2022 | Published: July 03, 2022

Abstract:

360-degree performance appraisal has gained importance in recent years for organizations trying to expand feedback communication channels. It is most widely used as a powerful competence development tool that measures the performance of an individual within his own circle of influence: supervisors, subordinates, and peers, at the same time it is a valuable way to enhance positive psychological capital (PsyCap) (consisting of the positive psychological resource of efficacy, hope, optimism, and resilience). A questionnaire survey was implemented to collect data including eight banks working in Erbil city. The sample size was 43 heads of departments working in these banks. Descriptive statistics, reliability, and correlation were used in this study. Measured using the academic PsyCap questionnaire (A-PCQ) (Luthans & Luthans, Jensen, 2012) and (Testa, 2002, 264). The result indicated a significant relationship between 360-degree performance appraisal and positive psychological capital in terms of both total scores and sub-dimensions. Findings suggest that developing and implementing 360-degree performance appraisals within surveyed banks could increase their positive psychological capital.

Keyword: 360-Degree Performance Appraisal – Positive Psychological Capital – Banks in Erbil City.


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DOI: https://doi.org/10.23918/ejmss.V3i1p34


Citation
Khall, S. K. (2022). 360-Degree Performance Appraisal and It Is Impact on Positive Psychological Capital Analytical Study Applied on a Sample of Banks in Erbil City. Eurasian Journal of Management & Social Sciences, 3(1), 34-50. https://doi.org/10.23918/ejmss.V3i1p134


© Sara Khalid Khall, Published by EJMSS. This article is published under the Attribution-NonCommercial 2.0 Generic (CC BY-NC 2.0) license. Anyone may copy and redistribute the material in any medium or format, subject to full attribution to the original publication and authors. The full terms of this license may be seen at https://creativecommons.org/licenses/by-nc/2.0/


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