YILDIZ, Yunus; AMIN, Hastyar Hiwa Hama. Impact of Organizational Citizenship Behaviour on Customer Satisfaction. Eurasian Journal of Management & Social Sciences, [S. l.], v. 1, n. 1, p. 17–35, 2020. DOI: 10.23918/ejmss.v1i1p17. Disponível em: https://ejmss.tiu.edu.iq/index.php/ejmss/article/view/75. Acesso em: 9 jan. 2026.